Shipping Policy

At STC KIMIA, we are committed to delivering your orders safely, quickly, and with complete transparency. Please review our shipping policy for full details.

Delivery Timeline

Our standard delivery time ranges from 3 to 8 working days, depending on your location and distance from our dispatch facility.

Shipping Charges

  • A flat shipping fee of ₹60 applies to all orders below ₹299.

  • Orders ₹299 and above qualify for FREE shipping.

Delivery Partner

We ship all orders through our reliable logistics partners, ensuring safe and timely delivery with Delhivery Couriers.

Order Updates & Notifications

You will receive real-time updates throughout your order journey via:

  • Email

  • WhatsApp notifications

These updates may include:

  • Order Confirmation

  • Dispatch & Shipping Details

  • Tracking Information

Returns, Refunds & Cancellations

For details regarding:

  • Damaged or missing items

  • Incorrect product deliveries

  • Return eligibility

  • Refund timelines

  • Order cancellations

Please refer to our Refund, Return & Cancellation Policy.

Need Help?

For any questions regarding shipping or your order status, reach out to us anytime:

wecare@stckimia.com